Terms of Trade
Terms and conditions at Scanfit.dk
General information
SCANFIT ApS
Fruerhøj 28
2970 Horsholm
CVR number: 44671336
Telephone: 70804756
Email: kundeservice@scanfit.dk
Delivery
Scanfit strives to ship orders placed before 1 p.m. the same day, orders thereafter will be shipped the following business day.
We offer home delivery and delivery to parcel shops with GLS. The expected delivery time is 1-3 days.
Return
You have a 100-day right of return if you regret your purchase. The right of return is valid from the day you receive your package or pick it up at the parcel shop.
Return shipping costs 50 DKK, which will be deducted from your refund.
Returned products do not go to waste.
We repackage them and donate them to Danish sports clubs - so they still benefit local associations.
How it works:
-
Create your return via this link: https://www.returnflows.com/da/scanfit-dk
- From here you will receive your return label.
- From here you must submit
That way, your return doesn't just become a cost – it becomes something that creates value.
Prices
At Scanfit, all prices are in Danish kroner and are stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for sold-out items.
Payment
Scanfit accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, MobilePay, Bank transfer. Payment will only be debited from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out/discontinued items.
Right of complaint
There is a 2-year right of complaint according to the Danish Sales Act. Our right of complaint applies to defects in material and/or manufacturing. You can have the product repaired, exchanged, the money returned or the price reduced, depending on the specific situation. The complaint does not apply to errors or damage caused by incorrect handling of the product/service. You must complain within a "reasonable time" after you have discovered the defect/fault. Scanfit will cover return costs to a reasonable extent.
For returns, complaints and exercising the right of withdrawal, please send to:
Scanfit
Fruerhøj 28
2970 Horsholm
Cash on delivery shipments are not accepted.
Refund
If it is a refund, please include bank information in the form of account number and account number so that the agreed amount can be transferred. This information can be provided without risk by email or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.
Refund
If you regret your purchase, you will of course receive a refund of the amount you have paid to us.
When exercising the right of withdrawal, all payments received from you (including shipping) will be refunded.
Refunds will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.
We may withhold the refund until we have received the returned item, unless you have provided documentation of having returned it before then.
Privacy Policy
In order for you to enter into an agreement with us and shop on our website, we need the following information about you:
Name
Address
Telephone number
Email address
Information about what you have purchased
We process your personal data for the purpose of delivering the goods to you and to process inquiries regarding your purchase. The processing is carried out in accordance with the rules in our personal data policy for Scanfit. Here you can read more about how your information is processed, when it is deleted, and what rights you have as a registered user.
Complaints options – overview and links:
If you have a complaint about a product purchased in our Webshop, you can send a complaint to:
The Danish Competition and Consumer Authority's Complaints Resolution Center
Carl Jacobsen's Road 35
2500 Valby
Link: www.forbrug.dk
If you are a consumer residing in another EU country, you can file your complaint in the EU Commission's online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you file a complaint here, you must provide our email address: kundeservice@scanfit.dk